Several months ago, your company was planning for growth and looking for better risk management solutions. You contacted Zurich. They helped make it happen.

Margins are up for your company when you get the call: a warehouse fire has damaged millions of dollars worth of assets. Luckily, no one was present or injured, so we can focus on recovery.

Don Schmidt is assigned to your claim and gives you a call. He's a Property Claims Specialist with 15 years experience handling claims for your industry and will be your single point of contact throughout the life of your claim.

Don gets back to you quickly with an assessment of the situation. Following up on some information from the fire department, Don brings in Zurich's Subrogation Team to explore the possibility that the fire originated in a neighboring facility.

You've got downtime on your hands. It's costing you, but not as much as it could have, thanks to the upfront business disruption and recovery planning you did with Zurich. Your customers and employees aren't feeling the impact like they could have either.

The crisis has passed, your Claim Professional has tied up all the loose ends and you've just received your final check for any outstanding payment. Because of the circumstances of this particular claim, you've been receiving advance and interim payments
from Zurich throughout the life
of your claim.

Now it's time to think about the future. Could this loss have been prevented? Let's talk with a Zurich Property Risk Engineer to learn from the past and see what we can help you improve.