Page 2 - 11-2315_vFINs LCM ebook

Contents

1 This is intended as a general description of certain types of managed care services available to qualifed customers through Zurich Services Corporation,

an individual member company of Zurich in North America. Zurich Services Corporation does not guarantee a particular outcome, reduction in costs or improvement in administration and further assumes no liability in connection with the providing of these services. ©2011 Zurich Services Corporation

Zurich

1400 American Lane, Schaumburg, Illinois 60196-1056 800 382 2150 www.zurichna.com

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Section 1 – Preventing Injuries . . . . . . . . . . . . . . . . . . . . 3 Section 2 – Injury Management . . . . . . . . . . . . . . . . . . . . 4 Section 3 – Early Reporting . . . . . . . . . . . . . . . . . . . . . . 6 Section 4 – How to Report a Claim . . . . . . . . . . . . . . . . . . . 7 Section 5 – Reviewing OSHA Logs . . . . . . . . . . . . . . . . . . . 8 Section 6 – Using Preferred Medical Network providers . . . . . . . . . . . 10 Section 7 – Return-to-Work . . . . . . . . . . . . . . . . . . . . . 11 Section 8 – Physical Job Demands and Temporary Transitional Work Assignments . 14 Section 9 – Emerging Issues . . . . . . . . . . . . . . . . . . . . . 15

• Hiring in a Recovering Economy . . . . . . . . . . . . . . . . 15 • Aging Workforce . . . . . . . . . . . . . . . . . . . . . . 16 • Sprains and Strains . . . . . . . . . . . . . . . . . . . . . 17 • Americans with Disabilities Act Amendments Act (ADAAA) . . . . . . 18