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Introduction Developing the Training Program
Employee Traininig Voluntary Training Guidelines
Employee Retraining

Introduction
Selecting the respirator appropriate for a given hazard is important, but equally important is using the selected device properly. Proper use can be ensured by carefully training both supervisors and workers in the selection, use and maintenance of respirators.

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Employee Training
Any employee required to use respirators must receive effective training. This training must be comprehensive, understandable and recur annually, and more often if necessary. The employer must ensure that each employee can demonstrate knowledge of at least the following:

  • Why the respirator is necessary and how improper fit, usage or maintenance can compromise the protective effect of the respirator

  • What the limitations and capabilities of the respirator are

  • How to use the respirator effectively in emergency situations, including situations in which the respirator malfunctions

  • How to inspect, put on and remove, use and check the seals of the respirator

  • What the procedures are for maintenance and storage of the respirator

  • How to recognize medical signs and symptoms that may limit or prevent the effective use of respirators

  • The general requirements of the respiratory protection standard.

This training is to be conducted in a manner that is understandable to the employee.

Respirator training must be provided before requiring an employee to use a respirator in the workplace. Some of the topics you need to train on may have already been covered in other training programs. For example, in training for Hazard Communication, the information you provide about the hazardous nature of chemicals generally describes why respirator protection is needed. However, unless you have provided this training in the last year, it must be included in the training program for respirators, initially and annually.

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Employee Retraining
Retraining should be conducted annually, and when the following situations occur:

  • Changes in the workplace or the type of respirator render previous training obsolete

  • Inadequacies in the employee's knowledge or use of the respirator indicate that the employee has not retained the requisite understanding or skill

  • Any other situation arises in which retraining appears necessary to ensure safe respirator use.

The training program may be structured in any format, with different portions conducted by different individuals at different times, as long as the required topics are covered.

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Developing the Training Program
The following sections illustrate how a typical training program might be designed. Following the sample program are voluntary training guidelines developed by OSHA for conducting an effective training program. Using the sample and these guidelines, you can develop an effective training program. You can use the Training Checklist as a guide to developing and completing the necessary elements of your training program.

Identify employees to be trained

  • Following the assessment of chemical exposures in the workplace, identify those areas where respiratory protection will be required and those employees who are to be trained.

  • Determine the appropriate method to train new employees and supervisors.

  • Determine the appropriate method to conduct annual refresher training for employees included in the training program.

Instruct employees on the purpose, use and limitations of respiratory protection

  • Explain the purpose of respiratory protection. (For example, respirators are provided to protect employees from occupational diseases caused by breathing air contaminants when engineering controls are not feasible, or while they are being instituted.)

  • Explain how improper fit, usage, or maintenance can compromise the protective effect of the respirator. (For example, respirators do nothing to control the concentration of airborne contaminants in the work environment. They function by providing a barrier between the employee and the "hazardous" environment. If the barrier fails, immediate exposure is the result.)

  • Explain the limitations and capabilities of the respirator(s) provided to employees. (For example, a dust mask does not provide protection against organic solvent vapors.
  • )

  • Explain how to inspect, put on and remove, use, and check the seals of the respirator. (Allow employees to try on respirators. Demonstrate how to conduct a user seal check. Have the employee demonstrate their skills).

  • Explain when employees should change respirator cartridges (where applicable). Explain the ESLI (end-of-service-life indicator) and/or the cartridge change schedule.

  • Explain the procedures to be followed for maintenance and storage of the respirator. (If employees are responsible for maintaining their own respirators, demonstrate how employees should disassemble, clean, sanitize, reassemble and inspect the respirator.)

  • Explain how to recognize medical signs and symptoms that may limit or prevent the effective use of respirators.

  • Explain the general requirements of the OSHA Respiratory Standard 1910.134.

Training of employees who wear respirators voluntarily
Provide employees who voluntarily use respirators with the informational material in Appendix D of 1910.134 so that the employee will be familiar with the basic respirator use procedures.

Keep a record of employee training

  • Keep a record of training activities utilizing the Respirator Assignment and Training Record. Respirator assignment and training activities are recorded on the same form because the best time to provide training is when the respirator is first given to an employee.

  • Follow up and evaluate your training program to make sure employees know how to use and maintain their respirators.

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Voluntary Training Guidelines

  1. Introduction

    The Occupational Safety and Health Act of 1970 does not address specifically the responsibility of employers to provide health and safety information and instruction to employees, although Section 5(a)(2) does require that each employer "... shall comply with occupational safety and health standards promulgated under this Act." However, more than 100 of the Act's current standards do contain training requirements.

    Therefore, the Occupational Safety and Health Administration has developed voluntary training guidelines to assist employers in providing the safety and health information and instruction needed for their employees to work at minimal risk to themselves, to fellow employees and to the public.

    The guidelines are designed to help employers to (1) determine whether a worksite problem can be solved by training; (2) determine what training, if any, is needed; (3) identify goals and objectives for the training; (4) design learning activities; (5) conduct training; (6) determine the effectiveness of the training; and (7) revise the training program based on feedback from employees, supervisors and others.

    The development of the guidelines is part of an agency-wide objective to encourage cooperative voluntary safety and health activities among OSHA, the business community and workers. These voluntary programs include training and education, consultation, voluntary protection programs and abatement assistance.

    1. Training model

      The guidelines provide employers with a model for designing, conducting, evaluating and revising training programs. The training model can be used to develop programs for a variety of occupational safety and health hazards identified at the workplace. Additionally, it can assist employers in their efforts to meet the training requirements in current or future occupational safety and health standards.

      A training program designed in accordance with these guidelines can be used to supplement and enhance the employer's other education and training activities. The guidelines afford employers significant flexibility in the selection and content and training program design. OSHA encourages a personalized approach to the informational and instructional programs at individual worksites, thereby enabling employers to provide the training that is most needed and applicable to local working conditions.

      Assistance with training programs or the identification of resources for training is available through such organizations as OSHA full-service area offices, state agencies which have their own OSHA-approved occupational safety and health programs for employers, local safety councils, the OSHA Office of Training and Education and OSHA-funded New Directions grantees.

    2. Review Commission implications

      OSHA does not intend to make the guidelines mandatory. And they should not be used by employers as a total or complete guide in training and education matters which can result in enforcement proceedings before the Occupational Safety and Health Review Commission. However, employee training programs are always an issue in Review Commission cases which involve alleged violations of training requirements contained in OSHA standards.

      The adequacy of employee training may also become an issue in contested cases where the affirmative defense of unpreventable employee misconduct is raised. Under case law well-established in the Commission and the courts, an employer may successfully defend against an otherwise valid citation by demonstrating that all feasible steps were taken to avoid the occurrence of the hazard, and that actions of the employee involved in the violation were a departure from a uniformly and effectively enforced work rule of which the employee had either actual or constructive knowledge.

      In either type of case, the adequacy of the training given to employees in connection with a specific hazard is a factual matter which can be decided only by considering all the facts and circumstances surrounding the alleged violation. The general guidelines presented here are not intended, and cannot be used, as evidence of the appropriate level of training in litigation involving either the training requirements of OSHA standards or affirmative defenses based upon employer training programs.

  2. Training guidelines

    OSHA's training guidelines follow a model that consists of:

    1. Determining if training is needed
    2. Identifying training needs
    3. Identifying goals and objectives
    4. Developing learning activities
    5. Conducting the training
    6. Evaluating program effectiveness
    7. Improving the program

    The model is designed to be one that even the owner of a business with very few employees can use without having to hire a professional trainer or purchase expensive training materials. Using this model, employers or supervisors can develop and administer safety and health training programs that address problems specific to their own business, fulfill the learning needs of their own employees and strengthen the overall safety and health program of the workplace.

    1. Determining if training is needed

      The first step in the training process is a basic one: to determine whether a problem can be solved by training. Whenever employees are not performing their jobs properly, it is often assumed that training will bring them up to standard. However, it is possible that other actions (such as hazard abatement or the implementation of engineering controls) would enable employees to perform their jobs properly.

      Ideally, safety and health training should be provided before problems or accidents occur. This training would cover both general safety and health rules and work procedures, and would be repeated if an accident or near-miss incident occurred.

      Problems that can be addressed effectively by training include those that arise from lack of knowledge of a work process, unfamiliarity with equipment or incorrect execution of a task. Training is less effective (but still can be used) for problems arising from an employee's lack of motivation or lack of attention to the job. Whatever its purpose, training is most effective when designed in relation to the goals of the employer's total safety and health program.

    2. Identifying training needs

      If the problem is one that can be solved, in whole or in part, by training, then the next step is to determine what training is needed. For this, it is necessary to identify what the employee is expected to do and in what ways, if any, the employee's performance is deficient. This information can be obtained by conducting a job analysis which pinpoints what an employee needs to know in order to perform a job.

      When designing a new training program, or preparing to instruct an employee in an unfamiliar procedure or system, a job analysis can be developed by examining engineering data on new equipment or the safety data sheets on unfamiliar substances. The content of the specific federal or state OSHA standards applicable to a business can also provide direction in developing training content. Another option is to conduct a Job Hazard Analysis (see OSHA 3071, same title, 1987). This is a procedure for studying and recording each step of a job, identifying existing or potential hazards and determining the best way to perform the job in order to reduce or eliminate the risks. Information obtained from a Job Hazard Analysis can be used as the content for the training activity.

      If an employee's learning needs can be met by revising an existing training program rather than developing a new one, or if the employee already has some knowledge of the process or system to be used, appropriate training content can be developed through such means as:

      1. Using company accident and injury records to identify how accidents occur and what can be done to prevent them from recurring.
      2. Requesting employees to provide, in writing and in their own words, descriptions of their jobs. These should include the tasks performed and the tools, materials and equipment used.
      3. Observing employees at the worksite as they perform tasks, asking about the work and recording their answers.
      4. Examining similar training programs offered by other companies in the same industry, or obtaining suggestions from such organizations as the National Safety Council (which can provide information on Job Hazard Analysis), the Bureau of Labor Statistics, OSHA-approved state programs, OSHA full-service area offices, OSHA-funded state consultative programs or the OSHA Office of Training and Education.

      The employees themselves can provide valuable information on the training they need. Safety and health hazards can be identified through the employees' responses to such questions as whether anything about their jobs frightens them, if they have had any near-miss incidents, if they feel they are taking risks or if they believe that their jobs involve hazardous operations or substances.

      Once the kind of training that is needed has been determined, it is equally important to determine what kind of training is not needed. Employees should be made aware of all the steps involved in a task or procedure, but training should focus on those steps in which improved performance is needed. This avoids unnecessary training and tailors the training to meet the needs of the employees.

    3. Identifying goals and objectives
      Once the employees' training needs have been identified, employers can then prepare objectives for the training. Instructional objectives, if clearly stated, will tell employers what they want their employees to do, to do better, to stop doing.

      Learning objectives do not necessarily have to be written, but in order for the training to be as successful as possible, clear and measurable objectives should be thought-out before the training begins. For an objective to be effective it should identify as precisely as possible what the individuals will do to demonstrate what they have learned, or that the objective has been reached. They should also describe the important conditions under which the individual will demonstrate competence and define what constitutes acceptable performance.

      Using specific, action-oriented language, the instructional objectives should describe the preferred practice or skill and its observable behavior. For example, rather than using the statement: "The employee will understand how to use a respirator" as an instructional objective, it would be better to say: "The employee will be able to describe how a respirator works and when it should be used." Objectives are most effective when worded in sufficient detail that other qualified persons can recognize when the desired behavior is exhibited.

    4. Developing learning activities

      Once employers have stated precisely what the objectives for the training program are, then learning activities can be identified and described. Learning activities enable employees to demonstrate that they have acquired the desired skills and knowledge. To ensure that employees transfer the skills or knowledge from the learning activity to the job, the learning situation should simulate the actual job as closely as possible. Thus, employers may want to arrange the objectives and activities in a sequence which corresponds to the order in which the tasks are to be performed on the job, if a specific process is to be learned. For instance, if an employee must learn the beginning processes of using a machine, the sequence might be (1) to check that the power source is connected, (2) to ensure that the safety devices are in place and are operative, (3) to know when and how to throw the switch, and so on.

      A few factors will help to determine the type of learning activity to be incorporated into the training. One aspect is the training resources available to the employer. Can a group training program that uses an outside trainer and film be organized, or should the employer personally train the employees on a one-to-one basis? Another factor is the kind of skills or knowledge to be learned. Is the learning oriented toward physical skills (such as the use of special tools) or toward mental processes and attitudes? Such factors will influence the type of learning activity designed by employers. The training activity can be group-oriented with lectures, role play and demonstrations, or designed for the individual as with self-paced instruction.

      The determination of methods and materials for the learning activity can be as varied as the employer's imagination and available resources will allow. The employer may want to use charts, diagrams, manuals, slides, films, viewgraphs (overhead transparencies), videotapes, audio tapes, or simply blackboard and chalk or any combination of these and other instructional aids. Whatever the method of instruction, the learning activities should be developed in such a way that the employees can clearly demonstrate that they have acquired the desired skills or knowledge.

    5. Conducting the training

      With the completion of the steps outlined above, the employer is ready to begin conducting the training. To the extent possible, the training should be presented so that its organization and meaning are clear to the employees. To do so, employers or supervisors should (1) provide overviews of the material to be learned; (2) relate, wherever possible, the new information or skills to the employee's goals, interests, or experience; and (3) reinforce what the employees learned by summarizing the program's objectives and the key points of information covered. These steps will assist employers in presenting the training in a clear, unambiguous manner.

      In addition to organizing the content, employers must also develop the structure and format of the training. The content developed for the program, the nature of the workplace or other training site and the resources available for training will help employers determine for themselves the frequency of training activities, the length of the sessions, the instructional techniques and the individual(s) best qualified to present the information.

      In order to be motivated to pay attention and learn the material that the employer or supervisor is presenting, employees must be convinced of the importance and relevance of the material. Among the ways of developing motivation are (1) explaining the goals and objectives of instruction; (2) relating the training to the interests, skills and experiences of the employees; (3) outlining the main points to be presented during the training session(s); and (4) pointing out the benefits of training (e.g., the employee will be better informed, more skilled and thus more valuable both on the job and on the labor market; or the employee will, if he or she applies the skills and knowledge learned, be able to work at reduced risk).

      An effective training program allows employees to participate in the training process and to practice their skills or knowledge. This will help to ensure that they are learning the required knowledge or skills and permit correction if necessary. Employees can become involved in the training process by participating in discussions, asking questions, contributing their knowledge and expertise, learning through hands-on experiences and through role-playing exercises.

    6. Evaluating program effectiveness

      To make sure that the training program is accomplishing its goals, an evaluation of the training can be valuable. Training should have, as one of its critical components, a method of measuring the effectiveness of the training. A plan for evaluating the training session(s) should be developed when the course objectives and content are developed. It should not be delayed until the training has been completed. Evaluation will help employers or supervisors determine the amount of learning achieved and whether an employee's performance has improved on the job. Among the methods of evaluating training are:

      1. Student opinion. Questionnaires or informal discussions with employees can help employers determine the relevance and appropriateness of the training program.
      2. Supervisors' observations. Supervisors are in good positions to observe an employee's performance both before and after the training and note improvements or changes.
      3. Workplace improvements. The ultimate success of a training program may be changes throughout the workplace that result in reduced injury or accident rates.

      However it is conducted, an evaluation of training can give employers the information necessary to decide whether or not the employees achieved the desired results, and whether the training session should be offered again at some future date.

    7. Improving the program

      If, after evaluation it is clear that the training did not give the employees the level of knowledge and skill that was expected, then it may be necessary to revise the training program or provide periodic retraining. At this point, asking questions of employees and of those who conducted the training may be of some help. Among the questions that could be asked are

      1. Were parts of the content already known and, therefore, unnecessary?
      2. What material was confusing or distracting?
      3. Was anything missing from the program?
      4. What did the employees learn and what did they fail to learn?

      It may be necessary to repeat steps in the training process, that is, to return to the first steps and retrace one's way through the training process. As the program is evaluated, the employer should ask

      1. If a job analysis was conducted, was it accurate?
      2. Was any critical feature of the job overlooked?
      3. Were the important gaps in knowledge and skill included?
      4. Was material already known by the employees intentionally omitted?
      5. Were the instructional objectives presented clearly and concretely?
      6. Did the objectives state the level of acceptable performance that was expected of employees?
      7. Did the learning activity simulate the actual job?
      8. Was the learning activity appropriate for the kinds of knowledge and skills required on the job?
      9. When the training was presented, was the organization of the material and its meanings made clear?
      10. Were the employees motivated to learn?
      11. Were the employees allowed to participate actively in the training process?
      12. Was the employer's evaluation of the program thorough?

      A critical examination of the steps in the training process will help employers to determine where course revision is necessary.

  3. Matching training to employees

    While all employees are entitled to know as much as possible about the safety and health hazards to which they are exposed, and employers should attempt to provide all relevant information and instruction to all employees, the resources for such an effort frequently are not, or are not believed to be, available. Thus, employers are often faced with the problem of deciding who is in the greatest need of information and instruction.

    One way to differentiate between employees who have priority needs for training and those who do not is to identify employee populations which are at higher levels of risk. The nature of the work will provide an indication that such groups should receive priority for information on occupational safety and health risks.

    1. Identifying employees at risk

      One method of identifying employee populations at high levels of occupational risk (and thus in greater need of safety and health training) is to pinpoint hazardous occupations. Even within industries which are hazardous in general, there are some employees who operate at greater risk than others. In other cases the hazardousness of an occupation is influenced by the conditions under which it is performed, such as noise, heat or cold, or safety or health hazards in the surrounding area. In these situations, employees should be trained not only on how to perform their job safely but also on how to operate within a hazardous environment.

      A second method of identifying employee populations at high levels of risk is to examine the incidence of accidents and injuries, both within the company and within the industry. If employees in certain occupational categories are experiencing higher accident and injury rates than other employees, training may be one way to reduce that rate. In addition, thorough accident investigation can identify not only specific employees who could benefit from training but also identify companywide training needs.

      Research has identified the following variables as being related to a disproportionate share of injuries and illnesses at the worksite on the part of employees:

      1. The age of the employee (younger employees have higher incidence rates).
      2. The length of time on the job (new employees have higher incidence rates).
      3. The size of the firm (in general terms, medium-sized firms have higher incidence rates than smaller or larger firms).
      4. The type of work performed (incidence and severity rates vary significantly by Standard Industrial Classification, or SIC Code).
      5. The use of hazardous substances (by SIC Code).

      These variables should be considered when identifying employee groups for training in occupational safety and health.

      In summary, information is readily available to help employers identify which employees should receive safety and health information, education and training, and who should receive it before others. Employers can request assistance in obtaining information by contacting such organizations as OSHA area offices, the Bureau of Labor Statistics, OSHA-approved state programs, state on-site consultation programs, the OSHA Office of Training and Education or local safety councils.

    2. Training employees at risk

      Determining the content of training for employee populations at higher levels of risk is similar to determining what any employee needs to know, but more emphasis is placed on the requirements of the job and the possibility of injury. One useful tool for determining training content from job requirements is the Job Hazard Analysis described earlier. This procedure examines each step of a job, identifies existing or potential hazards, and determines the best way to perform the job in order to reduce or eliminate the hazards.

      Its key elements are:

      1. job description
      2. job location
      3. key steps (preferably in the order in which they are performed)
      4. tools, machines and materials used (5) actual and potential safety and health hazards associated with these key job steps
      5. safe and healthful practices, apparel and equipment required for each job step

  4. Conclusion

    In an attempt to assist employers with their occupational health and safety training activities, OSHA has developed a set of training guidelines in the form of a model. This model is designed to help employers develop instructional programs as part of their total education and training effort. The model addresses the questions of who should be trained, on what topics and for what purposes. It also helps employers determine how effective the program has been and enables them to identify employees who are in the greatest need of education and training. The model is general enough to be used in any area of occupational safety and health training, and allows employers to determine for themselves the content and format of training. Use of this model in training activities is just one of many ways that employers can comply with the OSHA standards that relate to training and enhance the safety and health of their employees.

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