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7

Simplifying our Regional Organization

To strengthen the way we interact with our brokers we took a close look at our current operating model and established a more empowered, energized team that better presents a unifed face to the market. Through a unifed regional leadership approach, we will ensure that every broker experiences “One Zurich” for our customer and broker.

Our Regional Leaders will ensure consistency in both strategy and execution to: • Develop deeper relationships with our Select Broker locations • Increase business through targeted sales models • Provide competitive product offerings and excellent service

• Increase brokers awareness and representation of our value propositions • Make it as easy as possible for our Select Brokers ® /agents and customers to do business with us

Commercial Markets

Specialty Products

Global Corporate Property

Global Corporate Casualty

Relationship Leaders

Corporate Life & Pensions

Area Executives

Regional Sales Directors

Business Development Leaders

Business Development Associates

Claims

Risk Engineering

Premium Audit

Underwriting Support & Services (NAC, GCiNA)

Regional Executives

Distribution & Regional Management Leadership

Business Unit Leadership Services Leadership

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